Guide to Hotel Housekeeping by Mary E. Palmer (beautiful books to read txt) ๐
On assuming the duties of a new field, the housekeeper may remember merely a few important duties; for instance, she must carefully scrutinize the time-book and learn all the maids' names and stations. Next learn the location of rooms and become familiarized with every piece of furniture in them. Then, step by step, she should build up the general cleanliness of the house. This is by far the most important of all the requisites pertaining to hotel housekeeping. Guarding against difficulties encountered with the employes and with the managers' wives is secondary.
A housekeeper that can not take orders is not fit to give them; if the manager asks for the removal of an offensive employe, the housekeeper should immediately get rid of the objectionable person. If the housekeeper fails in deference to the manager's wishes, is not that good evidence that she is not a good soldier? She should be eager to maintain the dignity of her position--must maintain it in fact-
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A strict watch should be kept on all the help's rooms, and any signs of bugs should be promptly treated with the mixture of corrosive sublimate and alcohol.
Cleanliness a Necessity.
Cleanliness is a prime factor in ridding rooms of vermin. In many of the hotels there is one woman appointed to look after the bugs, and she has no other duty.
A good night's sleep is necessary to health and happiness. It can not be found in a room with vermin. The housekeeper should keep up the continual warfare against the standing army of bugs, and never allow the enemy to take possession.
Roaches, or water-bugs, are easily exterminated. Hellebore sprinkled on the floor will soon kill them off. It is poison. They eat it at night and are killed. Some people object to having poison around. In that case, powdered borax will prove an expedient eradicator.
A good way to keep rats from a room is to saturate a rag with cayenne pepper and stuff it in the hole; no rat or mouse will touch the rag, not if it would open a communication with a depot of eatables.
A Nauseating Subject.
Of all the obnoxious being that get into a hotel, the one whose feet smell to the heavens is the worst. Every housekeeper in Americaโheaven bless themโif she has a normal and simple mind as fits her calling, finds smelling feet an intolerable nuisance.
Health requires at least one bath a day for the feet, and when they perspire freely they should be bathed twice a day. What must be said of the maid who, on entering a room, compels you to leave it on account of the sickening odor from her feet. In a case like this, the housekeeper must "take the bull by the horns," tell the maid that "her feet smell" and that "she must keep herself cleaner." The maid's feelings are not to be spared in the performance of this important duty. After washing the feet carefully twice a day for a week a cure will be effected. Clean hosiery should be put on every day. A very good remedy for offensive feet is a few drops of muriatic acid in the water when bathing the feet before retiring to bed.
This is an age of surprises and scientific researches. The up-to-date vacuum-cleaning machine is a huge debt to an ancient past. It is a big improvement over the methods employed in days gone by. As a preventive for moths, it has no equal. In hotels where this labor-saving device has not been installed, carpets must be carried to the roof to be cleaned, or sent to the regular carpet-cleaners, and soon converted into ravelings. Carpets are very expensive, and, if you want your money's worth from them, you must preserve them from moths. In order to do this, they must be either vacuum-cleaned or taken to the roof every six months and given a beating. After the moths get a start in a carpet it is surprising to learn what vast inroads toward destruction they can make in a few weeks. Moving the furniture and thoroughly sweeping and brushing the edges with turpentine are good preventives. But nothing will so effectually destroy them as does the vacuum-cleaning process.
In order to secure detailed information regarding the workings of the vacuum-cleaning system for hotels, I wrote to a gentleman in Milwaukee, who is probably the best informed man on that subject in the country. Besides being in the vacuum-cleaning business, he is a hotel man himself and therefore knows how to meet the needs of the hotel housekeeper. I quote a part of his reply:
System Explained by an Expert.
"The vacuum-cleaning system in a hotel will pay for itself every year by reducing the cleaning force and by increasing the life of carpets, rugs, hangings, upholstery, and decorations, whether paper, fresco, or paint.
"In hotels where this system is in useโand their number is increasing every monthโcarpets and rugs are cleaned on the floor. Right here is a big saving. First, taking up and relaying carpets is expensive. There is nothing that wears them out quicker than this sort of handling and the beating and "tumbling." Vacuum-cleaning not only saves this, but saves the daily wear and tear of grinding in the dirt and wearing off the nap with a broom. Third, with the vacuum-system, valuable rooms are never put out of commission while the carpets and rugs are away being cleaned.
"Not only are the carpets and rugs kept cleaner by the vacuum-system, but everything else is cleaner because dust is kept down. The housekeeper of a certain hotel told the owner that since he put in the vacuum-system, the transoms had to be washed only one-fourth as often as before. Now, the dust on those transoms came out of the air. It settled everywhere, but it showed plainly only on the transoms. With the vacuum-system, there is only one-fourth as much dust to settle on the walls and decorations, and even that little is quickly removed with the vacuum-wall-brush. Dust on the walls is what causes the unpleasant, musty smell of many hotel rooms. Keeping walls clean means less frequent redecorating.
Purifies Nearly Everything.
"Upholstered furniture is quickly and thoroughly cleaned by the vacuum-method. Dust is removed not only from the surface, but also from the folds and creases and even the interior of the cushions. Moths and their eggs are sucked out from their hiding places under the upholstery buttons or in the corners.
"Mattresses and pillows are kept clean and sweet by vacuum-treatment. Passing the cleaning tool over the surface prevents dust from accumulating and sifting in. It sucks out the stale dusty air inside and draws in fresh air, thus preventing that unpleasant musty smell which hotel beds sometimes have.
"By the vacuum-method, tapestries and hangings are kept fresh and bright without the trouble and expense of taking them down. One hotel manager told me his vacuum-system saved him $10 every time he cleaned the hangings in his dining-room, for it used to cost him that sum to have them re-draped.
"By means of a special brush, wood and tile floors can be cleaned without the dust of dry sweeping, or the muddy aftermarks of sawdust.
Vacuum Always on Tap.
"The most and recent important improvement in vacuum-cleaning consists in having the vacuum or 'suction power' always 'on tap' on every floor. At convenient points in the corridors, nickel-plated taps are placed. To these, the housemen or maids can quickly attach the rubber hose connected with the cleaning-tools. Opening a valve turns on the suction or vacuum. Then, as fast as the tool is moved over the surface to be cleaned, dust and dirt are sucked through the hose into the pipes and away to an air-tight dust-tank in the basement. The 'on tap' vacuum is always ready for use. No need to telephone or send word to the engineer to start that pump or to stop it when the work is done.
"Although the vacuum, or suction, is kept on tap all the time, practically no power is consumed except when the cleaning is going on. Even then the amount of power usedโwhether it be steam or electricityโis automatically proportioned to the number and the size of the cleaning tools in use. Whenever you lay down the sweeper to move a chair, just so much less power is consumed while the tool is idle. If one sweeper is in use, only one-tenth as much power is needed as when ten sweepers are working. The little upholstery tuft-cleaner consumes only one-ninth as much power as the carpet-sweeper. This means a great saving of power and is a great improvement over the old vacuum-methods, by which it was impossible to keep the vacuum on tap and by which, once the apparatus was started, full power was consumed, no matter how many sweepers were at work."
The linen-woman has in her care all the beautiful and expensive linen in the hotel; if she is careless in counting it when sending it to the different departments, careless in counting it after it has been returned, there will be a deficit in the "stock-report" at the end of the month. The linen-room is a position of trust. The linen-woman should be as accurate in counting her employer's napkins and table-cloths as the cashier is in counting his employer's dollars.
The following set of rules and essential requirements are suggested for the management of the linen-woman:
1. She must be prompt to open the linen-room at 6:30 a.m.
2. Must not leave the linen-room without notifying the housekeeper.
3. Must sort the linen.
4. Must see that no damaged article of linen is sent out to the guest-rooms.
5. Must mend all the linen.
6. Must keep track of the linen.
7. Must keep the linen-room books.
8. Must mark the new linen before sending it out.
The linen-room is the housekeeper's pride. What is more pleasing to a housekeeper than to look into a well-kept linen-room. This room is the housekeeper's "stock-exchange," the room where all her business transactions take place. It is also her home. She has her geraniums in the window and her desk in one corner. She has her sewing-machine, and telephone, and a bright rug or two on the spotless floor. The linen-room is the place where the housekeeper is found or her whereabouts made known.
The room should be thoroughly cleaned every Saturday, and swept and dusted every day. It requires skill and labor to keep a well regulated linen-room looking neat and pretty. Linen-shelves are scrubbed, not papered. All heavy articles, such as spreads, blankets, pillows, and table-felts should be kept on the top shelf. The water-glasses, ice-water pitchers, extra slop jars, washbowls and pitchers, should also be kept on the top shelves, and covered with a dust-cover. The other shelves should be scrubbed, and the sheets, slips, face-towels, and bath-towels used for the guest-rooms, put on a shelf by themselves. The helps' linen should be put on another shelf. The table-linen should be placed by itself, and so onโa place for everything and everything in its place.
How Linen is Mended.
The table-cloths should be mended first before they are sent to the laundry. The best way to mend table-linen is first to fill the holes with darning-cotton, just as you would if you were darning a stocking; then loosen the presser-foot of your sewing-machine and darn it down neatly with the machine. If the hole is very largeโsay as large as your handโthe better way is to cover the hole with darning-net before filling it in with the darning-cotton; then it may be finished on the machine.
When the table-cloths are too bad to mend, the large ones can be cut down into small ones and the small ones into tray-covers. Old napkins can be sewed together and used for cleaning-cloths. Table-linen is very expensive and the careful housekeeper will easily save her salary above that of a careless one by properly taking care of the linen.
How Coffee Bags Are Made.
The coffee-bags should be made from the stewards' dictation. No two stewards will have them made the same. Bath-towels, when damaged, may be made into wash-cloths, and used in the public baths. The cases for hot-water bags are made of white flannel.
A supply of soap, matches, toilet-paper, and sanitary powder, should be kept in the linen-room, where it
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