LOC Workshop on Etexts by Library of Congress (the reading list .txt) 📕

VECCIA described the evaluation project before talking about the public users of AM, limiting her remarks to public libraries, because FREEMAN would talk more specifically about schools from kindergarten to twelfth grade (K-12). Having started in spring 1991, the evaluation currently involves testing of the Macintosh implementation of AM. Since the primary goal of this evaluation is to determine the most appropriate audience or audiences for AM, very different sites were selected. This makes evaluation difficult because of the varying degrees of technology literacy among the sites. AM is situated in forty-four locations, of which six are public libraries and sixteen are schools. Represented among the schools are elementary, junior high, and high schools. District offices also are involved in the evaluation, which will conclude in summer 1993.

VECCIA focused the remainder of her talk on the six public libraries, one of which doubles as a state library. They represent a range of geographic areas and a range of demographic characteristics. For example, three are located in urban settings, two in rural settings, and one in a suburban setting. A range of technical expertise is to be found among these facilities as well. For example, one is an “Apple library of the future,” while two others are rural one-room libraries—in one, AM sits at the front desk next to a tractor manual.

All public libraries have been extremely enthusiastic, supportive, and appreciative of the work that AM has been doing. VECCIA characterized various users: Most users in public libraries describe themselves as general readers; of the students who use AM in the public libraries, those in fourth grade and above seem most interested. Public libraries in rural sites tend to attract retired people, who have been highly receptive to AM. Users tend to fall into two additional categories: people interested in the content and historical connotations of these primary resources, and those fascinated by the technology. The format receiving the most comments has been motion pictures. The adult users in public libraries are more comfortable with IBM computers, whereas young people seem comfortable with either IBM or Macintosh, although most of them seem to come from a Macintosh background. This same tendency is found in the schools.

What kinds of things do users do with AM? In a public library there are two main goals or ways that AM is being used: as an individual learning tool, and as a leisure activity. Adult learning was one area that VECCIA would highlight as a possible application for a tool such as AM. She described a patron of a rural public library who comes in every day on his lunch hour and literally reads AM, methodically going through the collection image by image. At the end of his hour he makes an electronic bookmark, puts it in his pocket, and returns to work. The next day he comes in and resumes where he left off. Interestingly, this man had never been in the library before he used AM. In another small, rural library, the coordinator reports that AM is a popular activity for some of the older, retired people in the community, who ordinarily would not use “those things,”—computers. Another example of adult learning in public libraries is book groups, one of which, in particular, is using AM as part of its reading on industrialization, integration, and urbanization in the early 1900s.

One library reports that a family is using AM to help educate their children. In another instance, individuals from a local museum came in to use AM to prepare an exhibit on toys of the past. These two examples emphasize the mission of the public library as a cultural institution, reaching out to people who do not have the same resources available to those who live in a metropolitan area or have access to a major library. One rural library reports that junior high school students in large numbers came in one afternoon to use AM for entertainment. A number of public libraries reported great interest among postcard collectors in the Detroit collection, which was essentially a collection of images used on postcards around the turn of the century. Train buffs are similarly interested because that was a time of great interest in railroading. People, it was found, relate to things that they know of firsthand. For example, in both rural public libraries where AM was made available, observers reported that the older people with personal remembrances of the turn of the century were gravitating to the Detroit collection. These examples served to underscore MICHELSON’s observation re the integration of electronic tools and ideas—that people learn best when the material relates to something they know.

VECCIA made the final point that in many cases AM serves as a public-relations tool for the public libraries that are testing it. In one case, AM is being used as a vehicle to secure additional funding for the library. In another case, AM has served as an inspiration to the staff of a major local public library in the South to think about ways to make its own collection of photographs more accessible to the public.

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FREEMAN AM and archival electronic resources in a school environment Questions concerning context Questions concerning the electronic format itself Computer anxiety Access and availability of the system Hardware Strengths gained through the use of archival resources in schools

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Reiterating an observation made by VECCIA, that AM is an archival resource made up of primary materials with very little interpretation, FREEMAN stated that the project has attempted to bridge the gap between these bare primary materials and a school environment, and in that cause has created guided introductions to AM collections. Loud demand from the educational community, chiefly from teachers working with the upper grades of elementary school through high school, greeted the announcement that AM would be tested around the country.

FREEMAN reported not only on what was learned about AM in a school environment, but also on several universal questions that were raised concerning archival electronic resources in schools. She discussed several strengths of this type of material in a school environment as opposed to a highly structured resource that offers a limited number of paths to follow.

FREEMAN first raised several questions about using AM in a school environment. There is often some difficulty in developing a sense of what the system contains. Many students sit down at a computer resource and assume that, because AM comes from the Library of Congress, all of American history is now at their fingertips. As a result of that sort of mistaken judgment, some students are known to conclude that AM contains nothing of use to them when they look for one or two things and do not find them. It is difficult to discover that middle ground where one has a sense of what the system contains. Some students grope toward the idea of an archive, a new idea to them, since they have not previously experienced what it means to have access to a vast body of somewhat random information.

Other questions raised by FREEMAN concerned the electronic format itself. For instance, in a school environment it is often difficult both for teachers and students to gain a sense of what it is they are viewing. They understand that it is a visual image, but they do not necessarily know that it is a postcard from the turn of the century, a panoramic photograph, or even machine-readable text of an eighteenth-century broadside, a twentieth-century printed book, or a nineteenth-century diary. That distinction is often difficult for people in a school environment to grasp. Because of that, it occasionally becomes difficult to draw conclusions from what one is viewing.

FREEMAN also noted the obvious fear of the computer, which constitutes a difficulty in using an electronic resource. Though students in general did not suffer from this anxiety, several older students feared that they were computer-illiterate, an assumption that became self-fulfilling when they searched for something but failed to find it. FREEMAN said she believed that some teachers also fear computer resources, because they believe they lack complete control. FREEMAN related the example of teachers shooing away students because it was not their time to use the system. This was a case in which the situation had to be extremely structured so that the teachers would not feel that they had lost their grasp on what the system contained.

A final question raised by FREEMAN concerned access and availability of the system. She noted the occasional existence of a gap in communication between school librarians and teachers. Often AM sits in a school library and the librarian is the person responsible for monitoring the system. Teachers do not always take into their world new library resources about which the librarian is excited. Indeed, at the sites where AM had been used most effectively within a library, the librarian was required to go to specific teachers and instruct them in its use. As a result, several AM sites will have in-service sessions over a summer, in the hope that perhaps, with a more individualized link, teachers will be more likely to use the resource.

A related issue in the school context concerned the number of workstations available at any one location. Centralization of equipment at the district level, with teachers invited to download things and walk away with them, proved unsuccessful because the hours these offices were open were also school hours.

Another issue was hardware. As VECCIA observed, a range of sites exists, some technologically advanced and others essentially acquiring their first computer for the primary purpose of using it in conjunction with AM’s testing. Users at technologically sophisticated sites want even more sophisticated hardware, so that they can perform even more sophisticated tasks with the materials in AM. But once they acquire a newer piece of hardware, they must learn how to use that also; at an unsophisticated site it takes an extremely long time simply to become accustomed to the computer, not to mention the program offered with the computer. All of these small issues raise one large question, namely, are systems like AM truly rewarding in a school environment, or do they simply act as innovative toys that do little more than spark interest?

FREEMAN contended that the evaluation project has revealed several strengths that were gained through the use of archival resources in schools, including:

* Psychic rewards from using AM as a vast, rich database, with

teachers assigning various projects to students—oral presentations,

written reports, a documentary, a turn-of-the-century newspaper—

projects that start with the materials in AM but are completed using

other resources; AM thus is used as a research tool in conjunction

with other electronic resources, as well as with books and items in

the library where the system is set up.

* Students are acquiring computer literacy in a humanities context.

* This sort of system is overcoming the isolation between disciplines

that often exists in schools. For example, many English teachers are

requiring their students to write papers on historical topics

represented in AM. Numerous teachers have reported that their

students are learning critical thinking skills using the system.

* On a broader level, AM is introducing primary materials, not only

to students but also to teachers, in an environment where often

simply none exist—an exciting thing for the students because it

helps them learn to conduct research, to interpret, and to draw

their own conclusions. In learning to conduct research and what it

means, students are motivated to seek knowledge.