Increasing Efficiency In Business by Walter Dill Scott (desktop ebook reader .txt) đź“•
``This enormous difference,'' Mr. Taylor goes on to say, ``exists in all the trades and branches of labor investigated, from pick- and-shovel men all the way up the scale to machinists and other skilled workmen. The multiplied output was not the product of a spurt or a period of overexertion; it was simply what a good man could keep up for a long term of years without injury to his health, become happier, and thrive under.''
Ask the head of any important business what is the first qualification of a foreman <p 6> or manager, and he will tell you ``ability to handle men.''
Men who know how to get maximum results out of machines are common; the power to get the maximum of work out of subordinates or out of yourself is a much rarer possession.
Yet this power is not necessarily a sixth sense or a fixed attribute of personality. It is based on knowledge of the workings of the other man's mind, either intuitive or acquired. It is the purpose of this and su
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college, 282; automatic, 320.
Crane, R. P., 20.
Curve practice, 224 ff.
Danger signal, 211.
Darwin, Charles, 22 ff.
Devices, mechanical, 170.
Dickens, C., 176.
Discipline, 11, 179.
Discomfort,
165, 177.
Disparity, 168.
Dissipations, 220.
Distinction, social, 141.
Distribution,
1, 3, 4-
Doherty, H. L., 217.
“Dragged out,” 08.
Drill, 3.
“Easy improvements,” 246.
Edison, 14, 37.
Education, industrial, 201; work
on, 21Q; school, 264; theoretical,
299.
Efficiency, see Chap. 1, 7, A;
personal, io5, 18o, 186; curve
Of, 223, 251; high, 240; slumps
in, 253.
Effort, voluntary, 111[, 124.
Electric, fans, YL66; lights, 2.
“ Employment,” ioi.
Energies, 16; mental, 20; expenditure
Of, 21.
Engines, gas, 2; steam turbine, 2.
English, ironmasters, 48, 319,
320.
Enthusiasm, 186, 1187, 190.
Environment, physical, 2, 179 f.,
18o; factors in, 253.
Establishments, 49, 158; successful,
175.
European, 208.
Exhaustion, A8, 172, 173, 284.
Experience, see Chaps. XI-XII;
most valuable, 296.
Expression, verbal, 3oi.
“February sale,” 53.
Field, Marshall, 87, 94, 193.
Fluctuations, in learning, 232;
subject to, 249.
Food, 172.
Football, 9.
<p 335>
Forfeiture of bond, 75.
French, reading, 284.
Fulton,
37.
“Garden cities,” 122.
General Electric CO., 271.
Generations, rising, 220.
Geniuses, potential, T.9i; business,
igi.
German, 319, 320.
“ Getting together,” 198.
Gilbreth, F. B., 329 f.
Girls, sewing, 05.
Gladstone, 113, 2 2 1.
Golf, 54; bogy, 194, 248.
“Go stale,” 235, 251.
Government, paternalistic, 8o.
Grant, 9r.
Grasp, intellectual, 22.
Great Lakes, 48.
Greece,
ancient, 219.
Grip, maximum, 225 f.
Guilds, industrial, 1197-
Habit formation, see Chap. XIII;
special conditions, 296 ff., 3o8;
social, 323; personal, 3 2 1
reduce exhaustion, 318.
Handicaps,
in competition, 61;
principle of, 61 f.
Handy men,” o6, 253.
Harriman,
E. H., 17.
Hathaway,
H. R., 327.
Health and vigor, 278.
Herculean, 14, 205.
Hill,
J. J., 20,
Hours, reasonable, 82; of freedom,
219.
House organs,” see papers,
35; photographs in, 63, 67, 69,
House patriotism,” 8o; history
and policies, go; picnics,
101.
Human sympathy, as a factor,
85 ff.
Idaho orchard, 287.
Ideas, management, 44.
Illumination, i8o.
Imitation, 26 ff., 53; voluntary,
30.
Improvements,
periods Of, 233.
Incubation, periods Of, 233, 247,
249, 253.
Industrial
towns, 122.
Industry, attitude of, 136.
Injuries, 16q.
Instincts, to collect, 139, 188;
hunting, 188; specific, igo;
of man, igo; of competition,
64.
Institute, Smithsonian, r8g.
Insurance, 16o.
Interests, outside, 222; novelty,
239, 249; sustained, 240;
appeals to, 240; spontaneous,
251.
In the running,” 71.
Instruction,
270 f.
Invention, 3, 48, 217; flagging,
239.
James, Professor William, 207,
218) 30.
Jefferson,
gi.
Jones, W. R.) A 50 f.
<p 336>
Judgments, practical, 285 ff.;
reflective, 287 ff. ; expert,
293 ff.
Knowledge, empirical, 244; acquired,
243.
Labor, hand, 3, 101; intellectual,
168, 70; manual, r68; dignity
of, 19q.
Law, 7.
Lawyers, 175.
Learning,
rate Of, 231.
Lincoln,
9r.
Love of the game, 186 ff.;
classifying, 19o; summarized,
192; social prestige, 194, 1195;
tostimulate, 97; developing,
202.
Loyalty, 75 ff .
Lyons,
Joseph, 208, 209.
McCormick, C. H., 24.
Machinist, skilled, 26o.
Magician, i.
Making Experience an Asset,
276 ff.
Making good,” 71, 25T.
Making Psychology Practical,”
301.
Manager, 6, 154; successful, 143;
office, 244.
Marketing, 3.
Medium of competition, 64.
Memory, desultory, 325.
Methods, business, i; specific, 25;
of training, iig; improved, 181,
304; acquisition Of, 243, 266 ff.
Millennium, 203.
Miser, i4o.
Models, energetic, 2, 33.
Mood,
mental, 218.
Movements, preleamed, 246;
necessary, 303 ff.
Muck
raking, 195-
National Cash Register CO., 272.
Nature, laws Of, 211.
Need,” 73.
New blood,” 156, 276.
New York Herald, 210.
Nourishment, 18.
Nervous system, 12.
Novice, 244, 277.
Ohio territory, o8.
One thing,” 315.
Organization spirit,” 8o, 84.
Ornamentation, unobtrusive, i8o.
Output, 158, 165, 167, 08.
“ Overselling,” 98.
Overtension, 214.
Pace, 2.
Pacemaker, 52.
“ Pain economy,” 179.
Palmer,
Potter, 87.
Papers, weekly or monthly, 35.
Peers, rivalry between, 56.
Perseverance, 16q.
Personal relations in loyalty, 83.
Personal
relationship with workers,
87 ff .
Personality,
84, 87, 93~ 176.
Philanthropy, 221 f.
Physics, 7, 331.
<p 337>
Piano playing, 284.
“Pick Up,” 259.
Piecework, 142,143, 145) 162,178,
252.
Plans, profit-sharing, go.
Plateau, 233 ff., 239, 243 ff.
Pleasure,
165 ff .
Policy,
house’s, 152; Multiple
tryout, 99.
Population, British, 207.
“ Pop Up,” 127.
Poverty,
179.
Practice
plus Theory, 254 ff .
Press,
printing, 2; punch, 3.
Preventive, 16q.
Prizes in competition, 62, 67,
165.
Production, instruments of, i.
Profits, surrender of, 84.
Promotions, 73, 101, 155, 156,
157.
Prostrations, nervous, 21.
Psychology, 6, 7; law Of, 25;
modem, 20; work on, 132;
conception Of, T34; student of,
x38; research, iog; course,
295, 300, 3o8 ff.; interest in,
324, 331.
Public opinion, 75.
Puzzle,
Chinese block, 266 ff.;
mechanical, 290; results Of, 291.
Quarters, working, 82.
Quota, 72.
Rate of Improvement in Efficiency,
223 ff.
Recognition, social, 148.
Recreation, 174; hours Of, 221.
Recruits, new, 46, 96.
Regiments, 57.
Relaxation,
204 ff.; necessity for,
210; power Of. 214; gospel Of.
215;
complete, 216.
Research, 14.
Resistance, line of, i io.
Reward, monetary, 139.
”
Right way, 11 252.
Rockefeller, 221.
R6oms, work, 181; lunch, 181.
Roosevelt, Theodore, 13, 189.
“Rush” months, 65; seasons,
72.
Sales quota,” 65 ff .
Sanders,
Lewis, 327.
San
Francisco fire, 98.
School, night, 181, 201 ; life, 282
engineering, 270, 299; sales.
men
training, 28 f.
Scientific manage-it,” 252
Scientific study, 5.
Second wind, 12.
Self-preservation, means of, 139,
139, 144; instincts of, 1141 .
Self-protection, methods of, iij.
Selling, haphazard, 5o.
Settlement workers, 220.
Shadwell, Arthur, 206.
Ships, steam, 2.
“ Showing how,” 46.
“ Sidelines,” 26, 131Y 154.
Simmons,
E. C., 20.
Sixth sense, 6.
Skill, special, 43; acquisition of,
246; act of, 256; in perform-
<p 338>
ing, 256 ff.; perfection Of, 262,
264 f.
Sleep, 14.
“Slowing down” process, 32.
Slump, summer, 165 f.; general,
226 ; profound, 247.
Social, Y94; prestige, 202; demands,
279.
Social approval, desire for, 72.
Society, organized, 113; whims
Of, 194.
Speed, extra, 83; daily record for,
224; average, 224, 282; economical,
304.
Speeding up, 34, 313.
Spencer,
Herbert, 219.
“ Sporting editor,” 69, 73.
“ Square deal,” 99.
Stability, native, 2 2 f.
Stagnation, periods of, 233.
Standard, of artist, 197; Of
capitalist, 197; method, 252;
of efficiency, 253.
“ Star” club, 67.
“Steady job,” 154.
“ Stealing his trade,” 26o ff.
Steel Corporation, 5o ff.
Stephenson, 37.
Stepping stones, 196.
Stimulus, YL96; personal efficiencyideals,
279.
Storage battery, 174.
Strength,
muscular, 7, 183, 184;
physical, 226.
Strike, 161.
Students, 16, 133; colleges, 278.
Subordinate, 187.
Success, first, 239-
Suggestible, 177.
Suggestion, 177, 178, 183, 185.
Sunday,219.
“ Swell,” 196.
Swift, E. J., “Mind in the
Making,” 231.
System, apprentice, 26; suggestion,
44; premium, 178.
Talks to Teachers,” 208, 219.
Taylor, F. W., 5 ff., 24.
Teachers, college, 270.
Team work, go, 145.
Telegraph, 7; operator, 226 f.
Telephone, 2, 7.
Temperature,
165.
Tennis, 284 f.
Therapeutics, mental, 214.
Thompson, Edgar, works, Si.
Torrid zone, 17 f.
Traditions and ideals, or.
Trifles, I.
Trips, educational, 44 ff.
Tugboat, 213, 2X4,
Union, assemblers’, 152.
Union Pacific, 17.
Vacation camps, iox.
Vacations, 14.
Ventilation, 179.
Wages, fair, 82, 153,~ cOrAmiFsions,
143; piece rates for, i5o;
maximum, 152; sums paid in,
153; value, 241; little or no,
262.
Wanamaker, John, 271.
<p 339>
Warming up, I 1, 12, 232.
“Wars,” 68.
Washington, 85) 91.
Waste,
elimination of, 6; body,
173; poisonous, 173; in methods,
261.
Watson, E. P., 13 f.
Weariness, 12; aftermath of, 177-
“Welfare,” features, 122.
Westinghouse, 37.
Will, effort of, 111, 124; strength
Of, ITLI.
Wizard, I.
Yawning, contagion of, 31.
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